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Seymour AG App

Privacy Policy

Last Updated: 7 June 2023

We, at Seymour A.G. Instruments Ltd. (“we”, “us”, or “ours”), put great efforts in making sure that we secure personal information related to you and use it properly.

This policy explains our privacy practices for processing personal information related to you, when you use our end-user application (the “App”) in connection with your use of our farms management system, connected devices, and related services (collectively: the “Solution”).

The term “personal information” refers to information that identifies an individual or relates to an identifiable individual. For example, personal information is your name, email address, telephone number, and other contact details which you submit to us or that we collect.

We process personal information related to you subject to the terms of this policy. This policy does not apply to any third-party websites, services or applications, even if they are accessible through our App.

This policy is an integral part of our App’s terms of service, or, if applicable, of any other App subscription agreement entered into between you (or the entity that you are acting on its behalf) and us (“Terms of Service”). Unless we define a term in this policy, all capitalized terms used in this policy have the same meaning as in our Terms of Service.

The Personal Information Related to You that You Provide

We receive and store any information you enter on our App or give us in any other way.

You provide us information when you register to the App, when you create an account, when you use the App, or when you interact with us. Such information includes personal information related to you, for example: name, company name, email address, postal address, and phone number.

When you contact us, or when we contact you, we will receive and process any personal information that you choose to provide us. At your sole discretion, you may choose to provide us information regarding your use of the App when you contact us.

We will combine personal information related to you which we collect through various sources (including through the App).

The Personal Information Related to You That We Collect

We will collect usage information about the time, type and manner of your use of the App. This information may include, for example: your activity events, non-personal usage statistics (time of usages, etc.), crash reports, diagnostic logs , and other information regarding the use of the App.

When you use the App, it might record and collect information as received from the Solution, and subject to your permission from your mobile device regarding your use of the App. Information received from the Solution is not subject to this policy.

What Do We Do with Personal Information Related to You?

We use the personal information we collect and receive for the following purposes:

  • To provide you and others with the App.
  • To enable the App’ tools and features.
  • To enhance users’ experience with the App.
  • To study and analyse the functionality of the App and users’ activities.
  • to maintain the safety and security of the App, and for training, administrative and legal purposes.
  • To analyse your use of the App and to match such information with other information, for statistical and market analysis purposes.
  • For advertising and marketing purposes.
  • To provide support, customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences.
  • To provide automatic updates of new versions of the App.
  • Where required by law or in connection with legal proceeding or disputes; and,
  • To maintain, test, research, and continue developing the App.

We will use your email address to contact you, when necessary, to send you reminders and to provide you with information and notices about the App. We will include commercial and marketing information about our App in such communications.

We obey the law and expect you to do the same. If necessary, we will use personal information related to you to enforce our terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the App, and to take any action in any legal dispute and proceeding.

Sharing Personal Information with Others

  • Information We Share with Our Service Providers. We do not sell, rent or lease personal information related to you. We will share personal information related to you with service providers and other third parties, if necessary to fulfill the purposes for collecting the information. Any such third party will be contractually bound to keep personal information related to you confidential and appropriately secure.
  • Information We Share with Our Affiliates. We will also share personal information related to you with our affiliates, subsidiaries, sister-companies and parent companies, with the express provision that their use of personal information related to you will comply with this policy.
  • Information We Disclose in Connection with a Structural Change. Additionally, a merger, acquisition or any other structural change will require us to transfer personal information related to you to another entity, as part of the structural change, provided that the receiving entity will comply with this policy.

Disclosure of Information to Authorities

We will need to disclose personal information related to you, as we believe to be necessary or appropriate for the following purposes:

  • If required under applicable law, including laws outside your country of residence.
  • To comply with legal process.
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or if such disclosure is required in order to respond to claims, legal process (including subpoenas).
  • To enforce our terms and conditions.
  • To protect our property, rights privacy, safety, interests or safety, or that of our affiliates, you or others.
  • To protect our operations or those of any of our Affiliates.
  • If we are involved in any discussions related to our corporate reorganization that require such disclosure.
  • To allow us to pursue available remedies or limit the damages that we may sustain.

We will share personal information related to you only subject to the terms of this policy, or subject to your prior consent.

Your Choice

We will give you choices about the ways we use and share personal information related to you, and we will respect the choices you make. At any time, you can unsubscribe from our mailing lists or newsletters, by either clicking the ‘unsubscribe’ link within the emails you receive from us or by contacting us.

We collect and receive personal information related to you that we need for the purposes described in this policy. At any time, you can stop using the App. Termination is subject to Terms of Service.

At any time, you can exercise your following rights options:

  • You can object to the disclosure of personal information related to you to a third party, other than to third parties who act as our agents to perform tasks on our behalf and under our instructions.
  • You can object to the use of personal information related to you for a purpose that is materially different from the purposes for which we originally collected such information, pursuant to this policy, or you subsequently authorized such use. You can exercise your choice by contacting us.
  • You can request that your account be terminated, and that personal information related to you be deleted by contacting us. Any termination of your account will involve deletion of your account information from our live databases and all the information and data stored for such account in the App.
  • You may request a copy of the personal information that we store about you by contacting us.

When we delete personal information related to you that we have collected from or about you, it will be deleted from our active databases, but we will keep a reasonable number of copies in our archives. Although we will deactivate your account, we will continue to retain the personal information related to you for legitimate business purposes as set forth above.

We request and collect personal information that we need for the purposes that we describe in this policy. Following the termination or expiration of your use of the App, we will stop collecting any personal information from or about you. However, we will store and continue using or making available personal information related to you according to our data retention section in this policy.

If you wish to exercise any of your rights in relation to personal data related to you, including exercising your choices or opt-out rights, please contact us.

Accessing Personal Information Related to You

If you find that the information on your account is not accurate, complete or up to date, please provide us the necessary information to correct it.

At any time, you can contact us and request to access the personal information related to you that we keep. We will ask you to provide us certain credentials to make sure that you are who you claim to be and will make good-faith efforts to locate personal information related to you that you request to access.

Under your right of access, you can obtain confirmation from us of whether we are processing personal information related to you, receive a copy of that data, so that you could:

  • Verify its accuracy and the lawfulness of its processing.
  • Request the correction, amendment or deletion of personal information related to you if it is inaccurate or if you believe that the processing of personal information related to you is in violation of applicable law.

We will use judgement and due care to redact from the data which we will make available to you, personal information related to others.

Data Retention

We retain different types of personal information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements under the applicable law.

We will maintain your contact details, to help us stay in contact with you. At any time before or after the termination of your account, you can contact our privacy team and request to delete your contact details. Note that we may keep your details without using them unless necessary, and for the necessary period, for legal matters.

We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information.

In any case, as long as you use the App, we will keep information about you, unless the law requires us to delete it, or if we decide to remove it at our discretion, according to the terms of this policy.

Transfer of Data Outside Your Territory

We store and process information in Israel, the United States, and the EEA. From time to time, we will make operational decisions which will have an impact on the sites in which we maintain personal information. We make sure that our data hosting service providers provide us adequate confidentiality and security commitments.

If you are a resident in a jurisdiction where transfer of personal information related to you to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer. You can contact our privacy team for further information about data transfer. Please contact us if you wish to receive additional information about our data transfers.

We make sure that our third-party service providers provide us adequate confidentiality and security commitments, and we will take all steps reasonably necessary to ensure that personal information related to you is treated securely and in accordance with this policy.

Information Security

We and our hosting services implement systems, applications and procedures to secure personal information related to you, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information.

These measures provide sound industry standard security. However, please understand that no security system is impenetrable, and although we make efforts to protect your privacy, we cannot guarantee that the App will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Changes to this Policy

From time to time, we will update this policy. If the updates have minor (if any), consequences, they will take effect 10 days after we provide the notice on such change. Substantial changes will be effective 30 days after we initially provide the notice.

Until the new policy takes effect, if it materially reduces the protection of your privacy right under the then-existing policy you can choose not to accept it and terminate your use of the App. Continuing to use the App after the new policy takes effect means that you agree to the new policy. Note that if we need to adapt the policy to legal requirements, the new policy will become effective immediately or as required by law.

Contact Us

Please contact our Privacy Team at: privacy@seymour.com for further information.